Each program has a representative that represents the agency at Administrative Hearings requested by applicants or recipients to appeal determinations made by the agency. Hearings are held at the local district office before an administrative law judge who represents the Commissioner of the NYS Department of Social Services in Albany. The unit attempts to settle issues prior to the hearing process. Family Services attorneys work in conjunction with DSS staff at some hearings related to Temporary Assistance, Child Protection, Foster Care and Medicaid.
If you wish to have your decision reviewed, please contact a program supervisor before requesting a fair hearing.
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