To be a leader in providing government services through innovative, reliable, and responsive information technology solutions. To affect fundamental rethinking and redesign of business processes and support functions to achieve dramatic improvements in critical modern measures of performance such as cost, quality, service and speed.
Guiding Principles
- To provide the highest quality customer service in partnership with government agencies, citizens, communities, and customers
- To provide leadership through the strategic use of technology
- To ensure executive support and commitment from the Legislature, County Manager, and other elected officials
- To ensure all County agencies will be treated as equal and important partners of the IT Division
- To empower IT customers to become more self-sufficient and technologically confident
- To encourage county departments and local governments to use information technology to improve and deliver services
- To recruit and retain a technically competent ITS workforce
- To develop, maintain, and distribute high-quality information in support of decision making and collaboration
- To embrace the application of new technology to improve business workflow
- To effectively communicate with the customer community
- To promote cross boundary collaboration
